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Concern

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Dear Henry Adkins,  We received your concern from 3-1-1 City of Houston Help & Info Line regarding the water bills.  A work order was created to have the meter inspected. Please allow 7-14 business days for it to be complete.   This inspection would include: 1. Check endpoint 2. Install endpoint 3. Check meter  You may contact Customer Account Services at (713)371-1400 to check the status on the work order or may use the online chat feature on https://www.houstonwaterbills.houstontx.gov/   Sincerely, Customer Account Services

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